Goffs Oak PC Repairs - Terms and Conditions

1. Introduction

These terms and conditions (the "Terms") govern the relationship between Goffs Oak PC Repairs, hereinafter referred to as "the Company," and its customers. By availing our computer repair services, you agree to be bound by these Terms.

2. Service Scope

a. The Company will provide computer repair services as agreed upon with the customer. This may include hardware and software diagnostics, troubleshooting, repair, and other related services.

b. All services will be carried out with reasonable skill and care.

3. Service Fees and Payment

a. The customer agrees to pay the agreed-upon service fees as outlined in the service quotation provided by the Company.

b. Payment is due upon completion of the services unless otherwise specified in writing.

c. Additional charges may apply for services not covered by the original quotation, and the customer will be informed before proceeding.

4. Warranty

a. The Company provides a [specified time] warranty on the repairs performed, covering the specific issues addressed during the initial service.

b. The warranty is void if the customer or a third party not authorized by the Company attempts to repair or modify the serviced equipment.

5. Data and Privacy

a. The customer is responsible for backing up all data before submitting their computer for repair. The Company is not liable for any loss of data during the repair process.

b. The Company will take reasonable measures to protect customer data and privacy, adhering to applicable data protection laws.

6. Customer Responsibilities

a. The customer is responsible for ensuring that the equipment is free from viruses and malicious software before submitting it for repair.

b. The customer agrees to inform the Company of any special instructions or considerations related to the repair.

7. Turnaround Time

a. The Company will make reasonable efforts to complete the repairs within the agreed-upon timeframe. Delays may occur due to unforeseen circumstances, and the customer will be notified of significant delays.

8. Liability

a. The Company is not liable for any consequential, incidental, or indirect damages arising from the use or inability to use the repaired equipment.

b. The liability of the Company is limited to the cost of the services provided.

9. Termination of Services

a. The Company reserves the right to refuse or terminate services if, in its sole discretion, it determines that the repair is impractical or uneconomical.

b. The customer may terminate services at any time, subject to payment for services rendered up to the termination date.

Goffs Oak PC Repairs